Privacy

Privacy Policy

How Auto AI™ collects, uses, secures, and discloses information across Radar by Auto AI™.

Effective November 3, 2026

← Back to Legal

Effective Date: November 3, 2026. This version supersedes the version dated June 23, 2026.

Auto AI LLC (“Auto AI”, “we”, “us”, “our”) operates Radar by Auto AI™ (the “Service”) at radar.autoai.inc, the Radar mobile apps, and related properties. This Privacy Policy describes the personal information we collect, how we use it, the limited circumstances under which we disclose it, and the choices and rights available to you. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, you must stop accessing or using the Service.

1. Scope of the Service

Radar by Auto AI™ provides four features, and this Policy covers only the data handling required to deliver them:

  • Capture: scheduled copies of the Customer’s own public web pages (offers pages, site-wide disclaimer, a sample of listing pages, and pages linked from the Customer’s ads) and of the Customer’s live Meta ads, each saved with the date and time of capture.
  • Record: a dated log, maintained for the Customer, of what was captured, the figures and text extracted from each capture, the questions the Service presents, and the answers and actions Customer personnel record; and the Evidence Pack export of that log.
  • Market File: scheduled copies of the public live Meta ads and offers pages of competitor stores the Customer identifies (available on higher plans), presented as captured.
  • Copilot: answers questions about the contents of the Customer’s own Record.

Anything outside these four features is out of scope. We do not operate CRM, DMS, survey, reputation-management, or Google Business Profile products; we do not collect consumer, shopper, or lead data on behalf of Customers; and the Service does not determine whether any advertisement complies with any law.

2. Who this policy applies to

This Policy applies to (a) automotive dealerships and their authorized personnel, including agencies and vendors a Customer invites into its account (“Customers”), and (b) visitors to our marketing website. The relationship between Auto AI and each category is materially different and is described separately below.

3. Information we collect

3.1 Information Customers provide

  • Account data: business name, dealership address, contact name, business email, phone number, role, and authentication credentials.
  • Configuration data: the Customer’s own website, its Meta Page, and the competitor stores the Customer asks us to capture.
  • Record entries: answers, notes, actions, and attachments that Customer personnel record in the Record, together with the name and email of the person who made the entry and the time it was made. Entries are retained as written; corrections are added as new entries rather than overwriting earlier ones.
  • Meta ad account connection (optional): if the Customer connects its Meta ad account, we receive, read-only, the creatives, status, and delivery dates of the Customer’s own ads through Meta’s Marketing API. We do not receive consumer data, and we do not create, change, or publish ads. The Customer may disconnect at any time, and we delete the access token when it does.
  • Billing data: payment card details are entered directly with our payment processor (Stripe). We receive the cardholder name, billing email, the last four digits of the card, and subscription status. We never store full card numbers.
  • Communications: messages you send to support or sales, including any attachments.

3.2 Information we collect automatically from Customers

  • Usage telemetry: pages viewed, features used, captures run, Record entries made, Copilot queries submitted, session timestamps, error logs.
  • Device and network data: IP address, browser type and version, operating system, device identifiers, referring URL, time zone, language.
  • Cookies and similar technologies: see our Cookie Policy.

3.3 Capture and extraction

As the core of the Service, Radar saves copies of the public pages and ads described in Section 1 at scheduled times and on request. Each capture consists of a screenshot, the page source or ad creative, and the text as displayed, saved with the time of capture and a cryptographic hash computed at that time. Captures are not altered after they are made. Software tools, including optical character recognition and speech-to-text, extract figures and text from captures: prices, payments, offer terms, disclaimer text, and whether listed items appear near a price or payment. The Service presents these as facts and questions; Customer personnel answer them and record their own decisions and actions.

The Service is a capture and record-keeping tool. It is not legal advice, it does not determine whether any advertisement complies with any law, and it does not guarantee compliance. Captures may fail, pages may not load in full, and extraction may be inaccurate or incomplete; where extracted text and a capture differ, the capture is the record. Auto AI is not responsible or liable for any regulatory action, investigation, lawsuit, fine, penalty, or third-party claim relating to the Customer’s advertising. The Customer remains solely responsible for the legality of its advertising and for the decisions it records.

3.4 Information gathered from public sources

To operate the features in Section 1, Auto AI collects information that is publicly available on the internet: prices, offers, disclaimers, and advertisements published on dealership and competitor websites and in Meta’s public Ad Library, together with screenshots of those pages and ads. This information is not collected from Customers and does not constitute personal information of Customers. The Market File reports what was captured and the terms stated in a competitor’s own text; the Service does not evaluate, score, or make compliance findings about competitor stores. To the extent public content incidentally identifies a natural person, Auto AI processes it solely to maintain the capture and not to evaluate, profile, or target that individual.

4. How we use information

Auto AI uses information solely to: (a) provide, maintain, secure, and improve the four features described in Section 1; (b) authenticate users and enforce access controls; (c) bill Customers and prevent fraud; (d) respond to support requests; (e) generate aggregated, de-identified analytics; (f) maintain the integrity and retention of Customer Records as described in Section 8; (g) comply with legal obligations; and (h) enforce our Terms of Service. We do not sell personal information.

5. Roles under privacy law (Controller / Processor)

With respect to Customer account data and usage telemetry, Auto AI acts as the business / controller. With respect to Record entries, Auto AI processes them as a service provider / processor on behalf of the Customer, which controls their content. Public page and ad data processed under Sections 3.3–3.4 is not personal information of the Customer or its end users and is processed by Auto AI in its own capacity to operate the Service.

6. Disclosure of information

Auto AI does not sell personal information and does not share personal information for cross-context behavioral advertising. We disclose information only as follows:

  • Subprocessors: cloud hosting, database and file storage, email delivery, error monitoring, payment processing, web capture, and AI model providers, each bound by written confidentiality and security obligations. A current list is available on request.
  • Within the Customer organization: data submitted on behalf of a Customer is accessible to authorized personnel of that Customer, including agencies and vendors the Customer invites.
  • At the Customer’s direction: when a Customer exports an Evidence Pack or Market File, or routes a capture to a vendor or agency, the Customer chooses the recipient. Auto AI does not provide Customer Records to regulators, competitors, associations, or other third parties on its own initiative.
  • Legal compliance: when required by law, subpoena, court order, or to protect the rights, property, or safety of Auto AI, our users, or the public. If we receive legal process seeking a Customer’s Record, we will notify the Customer before responding where legally permitted.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to confidentiality.

7. International transfers

The Service is hosted in the United States. If you access the Service from outside the United States, you understand and consent to the transfer of your information to the United States, which may have different data-protection laws than your jurisdiction.

8. Data retention

Captures, extracted facts, Record entries, and Evidence Packs are retained for at least two years from the date of capture or entry, and for as long as the subscription remains active, whichever is longer. Captures are not modified after they are made, and Record entries are append-only. On cancellation, the Customer may export its full Record for 90 days; after that, the Record is retained in read-only form until two years from the date of each capture or entry and then deleted, unless the Customer has requested a longer retention period or earlier deletion. A Customer may request deletion of its Record at any time; because the Record may be evidence the Customer needs, deletion before the two-year period is at the Customer’s own direction and risk. Competitor captures are retained to maintain the Market File history. Account data is retained while the account exists and thereafter as needed to comply with legal obligations, resolve disputes, and enforce agreements. Aggregate, de-identified data may be retained indefinitely.

9. Security

Auto AI maintains administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (TLS 1.2+), encryption at rest, role-based access controls, row-level security at the database layer, vendor security reviews, logging, and capture-time hashes stored in an append-only log so that any later alteration of a capture can be detected. No method of transmission or storage is completely secure, and we cannot and do not guarantee absolute security. You are responsible for safeguarding your account credentials.

10. Your rights

Depending on your jurisdiction, you may have the right to (a) access the personal information we hold about you, (b) request correction or deletion, (c) request a copy in a portable format, (d) object to or restrict certain processing, (e) opt out of any “sale” or “sharing” (we do neither), and (f) withdraw consent where processing is based on consent. Requests may be submitted by emailing info@autoai.inc. Requests concerning Record entries made on behalf of a Customer should be directed to that Customer, which controls the Record; we will assist the Customer in responding. We will respond within the timeframes required by applicable law and may need to verify your identity before fulfilling a request.

11. Children

The Service is intended exclusively for business use by adults. It is not directed to children under 16, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

12. California-specific disclosures

In the preceding twelve months, Auto AI has collected the categories of personal information described in Section 3 and has disclosed them only to the subprocessors described in Section 6 and at Customers’ direction. Auto AI has not sold personal information and has not shared personal information for cross-context behavioral advertising. California residents may exercise the rights described in Section 10. We do not discriminate against any individual for exercising a privacy right.

13. AI processing disclosure

The Service uses software tools, including optical character recognition, speech-to-text, and language-model tools, to read captured pages and ads, to extract figures and text from them, and, in Copilot, to answer questions about the contents of the Customer’s own Record. These tools are used to read, transcribe, extract, and summarize. The Service does not use them, or any other system, to determine whether an advertisement complies with any law, and the Service produces no compliance determinations; the questions the Service presents are answered and recorded by Customer personnel. Content sent to AI model providers is used solely to generate that output and is not used to train providers’ models. Extracted text and Copilot answers may be inaccurate or incomplete and must not be treated as legal or professional advice; the capture, not the extraction, is the record. The Customer remains solely responsible for any decision made on the basis of Service output.

14. Third-party links and sources

The Service may link to or display information sourced from third-party websites that Auto AI does not control. Those third parties have their own privacy policies, and Auto AI is not responsible for their practices.

15. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Effective Date.” Material changes will be communicated to account owners by email. Your continued use of the Service after an update constitutes acceptance of the revised Policy.

16. Contact

Auto AI LLC
Attn: Privacy Officer
Email: info@autoai.inc

← Back to Legal